User Account & Data Deletion

Stasis State LLC Data Governance • App-specific deletion instructions

Find deletion instructions for each Stasis State LLC application below. Survivor-X has no publisher account; local data and any Google-hosted copies are managed separately.

App Selection

This deletion policy applies to all accounts and services managed under Stasis State LLC, including:

  • Family Plates (Household meal planner, recipe organizer, and family synchronization)
  • Survivor-X (Arena survival game with local data and optional Google-hosted backups. See Deleting Survivor-X Data below.)

Deleting Survivor-X Data

Survivor-X and Survivor-X Premium have no Stasis State accounts or game servers. Optional Google Play Games sign-in uses your Google account; you do not need to delete that account to remove game data. To delete your game data:

  1. Uninstall the app, or
  2. Open Android Settings > Apps > Survivor-X > Storage and tap Clear storage.

Either option removes local saves, progression, settings, and run-analytics files for that edition. Repeat for both editions if installed: each keeps its own local copy, including imported progress. Existing backups or cloud saves can restore progress; manage them separately in your Android or Google backup settings.

Play Games is disabled in the current default configuration. If you used a Play Games-enabled build, delete the game's saved data through Google Play Games or your Google Account. Deleting local storage does not delete that cloud copy. See Google's instructions for deleting Play Games data. Google controls retention of its service records. For correspondence held by Stasis State LLC, email privacy@stasisstate.com; we cannot erase local files or Google-hosted saves on your behalf.

Family Plates: In-App Account Deletion

If you currently have the app installed on your Android device, you can delete your account immediately:

  1. Open Family Plates.
  2. Navigate to Settings > Account Management (or Profile).
  3. Tap Delete Account & Data.
  4. Review the warning prompt and confirm the deletion.
  5. Your account and data will be immediately unlinked and queued for permanent purge.

Family Plates: Email Account Deletion Request

If you have uninstalled the app or prefer to request deletion via the web, you can submit an official request directly to our data privacy team.

Submit Request via Email

Send an email from the address associated with your account:

  • Recipient: privacy@stasisstate.com
  • Subject Line: Account and Data Deletion Request - [Family Plates]
  • Body Information:
    • Applicable App: (Family Plates)
    • Registered Account Email / Username:
    • Confirmation: "I request permanent deletion of my account and associated personal data."
Draft Deletion Email

Family Plates: What Data Is Deleted?

Upon verifying and processing your deletion request, we permanently wipe the following data:

  • Authentication Credentials: Your email address, hashed passwords, session tokens, and linked identity providers.
  • Personal Profile Data: Display name, profile avatar, preferences, and notification tokens.
  • Application Content:
    • For Family Plates: Custom recipes, saved meal calendars, dietary restriction lists, and household associations.
    • For Survivor-X: No server-side data exists; see Deleting Survivor-X Data.
  • Device Identifiers: Any advertising or hardware tokens associated with your account profile.

Family Plates: Retained Records

In certain strictly delimited circumstances, specific minimal records may be retained temporarily:

  • Financial & Purchase Records: If you made an in-app purchase via Google Play Billing, order transaction identifiers and timestamps are retained as required by tax laws, financial auditing regulations, and Google Merchant policies. These records do not contain sensitive credit card details.
  • Legal & Fraud Prevention Records: Minimal anonymized audit logs may be held for security, abuse detection, and statutory compliance under applicable law.

Family Plates: Processing Timeline

Once your identity is verified, your account and associated data are completely eradicated from production databases within 30 calendar days. Encrypted operational backups are cycled and purged according to our 60-day maximum backup retention schedule.

Questions and Assistance

If you encounter any issues requesting account or data deletion, please contact our support team at support@stasisstate.com.